Last updated: June 13, 2025
1. Introduction
Welcome to ReNu Auto Services (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By accessing our site, you agree to this policy.
2. Information We Collect
2.1 Information You Provide Directly
- Contact data, such as name, email address, phone number if you reach out via forms or subscribe.
- Account details, which may include usernames, passwords, and profile info you create.
2.2 Automatically Collected Information
- Usage data, including IP address, browser type, device identifiers, and pages visited.
- Cookies and tracking, such as session cookies, analytics tools (e.g., Google Analytics), and similar technologies.
2.3 Third‑Party Sources
We may obtain info from third parties, for instance, from social logins (Facebook, Google) or advertising partners. You’ll always know how it’s sourced.
3. How We Use Your Information
We use your data to:
- Provide, maintain, and personalize our services.
- Communicate with you (for customer support, updates, newsletters).
- Improve our site, analyze trends, and prevent fraud or misuse.
- Comply with legal obligations.
4. How We Share Information
We do not sell or rent your data. We may share data when:
- With your consent, e.g., when you agree to a feature.
- Service providers, who assist with hosting, email, analytics—under confidentiality agreements.
- Legal requirements, if compelled by law, court order, or to protect rights or safety.
5. Cookies & Tracking Technologies
We use:
- Essential cookies for site functionality.
- Performance and analytics cookies to understand usage patterns.
- Optional cookies for marketing or preferences that require your consent.
You can manage cookies through your browser settings.
6. Your Choices & Rights
Depending on your location and governing law, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict data processing.
- Withdraw consent to future processing.
- Request data portability.
To exercise any of these rights, please contact us at contact@renu-auto.ca.
7. Data Retention
We retain data only as long as necessary for the purposes set out here or as required by law—typically between 1–3 years, unless you request deletion sooner.
8. Security
We implement technical and organizational measures (e.g., SSL/TLS, access controls) to protect your data. However, no method is completely secure—if a breach occurs, we will notify affected users and authorities as required.
9. International Transfers
If you’re outside Canada and we process your data here, we ensure safeguards like contractual guarantees are in place for compliance with international privacy laws.
10. Children’s Privacy
Our site is not intended for children under 16 (or local age of consent). We do not knowingly collect data from minors. If discovered, we will delete it promptly.
11. Changes to This Policy
We may update this policy periodically. We will post a revised version, update the “Last updated” date, and—where required by law—notify you directly.
12. Contact Us
For questions, edits, deletion requests, or concerns, email: contact@renu-auto.ca